Delivery & Returns
We aim to dispatch your goodies the same day if ordered before midday for international orders, and before 1pm for UK orders (during a sale this may go up to 2-3 working days).
| Country/Area | Service | Price |
| United Kingdom | Royal Mail 48 Hour Signed For | £4.95 |
| United Kingdom | Hermes 24-48 Hour | £5.95 |
| United Kingdom | Royal Mail 24 Hour Signed For | £6.50 |
| United Kingdom* | DPD 24 Hour (excluding weekends) | £6.95 |
| United Kingdom | Premier Delivery for a Year - Find out more here | £9.99 |
| Ireland | OCS (up to 10 working days) | £8.00 |
| Europe | OCS (up to 10 working days) | £10.00 |
| Norway | OCS (up to 10 working days) | £25.00 |
| United States | OCS (up to 10 working days) | £13.00 |
| Rest of World | OCS (up to 10 working days) | £20.00 |
Returns & Exchanges
4) Be sure to try on briefs over your own lingerie as we will not accept any returns that are worn or soiled.
We cannot currently offer an exchange service on EU orders. If you would like a different size or colour, please return your unwanted items and place a new order.
Please note for UK customers we offer 1 free return label per order, if If you've missed any items off your return, you'll need to create another separate return, sending your items back using a tracked postage option.
Cancelling an order
Should you change your mind regarding an order, please contact us as soon as possible. Our orders automatically start being processed within 15 minutes of being placed, with an aim for same/next day dispatch, therefore we are sometimes unable to pull an order from the warehouse. Contact us as soon as you can, and we'll do our best to help!
